[DFNIonline.com] London Heathrow airport chief executive officer Colin Matthews is to stand down later this year.

Colin Matthews has been at the helm since March 2008. Image: BBC News 

Matthews joined the airport in March 2008 and under his leadership the proportion of passengers rating their journey through Heathrow as good or excellent increased from less than 50% to more than 75%.

Terminal 5 has been voted by passengers as the world’s best airport terminal for the past three years and the airport has constructed the new T2 which is set to open in June.

London Heathrow was also official gateway for the London 2012 Olympic and Paralympic Games and the option for a third runway was shortlisted in December 2013 by the Sir Howard Davies’ Airports Commission.

Matthews said: “It has been a privilege to serve as CEO of Heathrow for the last six years. With a strong leadership team, the company continues to raise standards of passenger service, improve efficiency and reduce costs.

The opening of terminal two: The Queen’s Terminal in June this year is a further important step in the transformation of Heathrow and long-term prospects are bright following the decision of the airport’s Commission to shortlist our proposal for a new runway.

So once terminal two has opened later this year, I have decided the time is right to pass on the baton.”

Read the full story at DFNIonline.com…..

 


DFNIonline.com
31st March, 2014

Andrew Pentol


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[Reuters] London’s Heathrow said on Tuesday it would not appeal a decision by the regulator to impose a cap on the prices Britain’s biggest airport can charge airlines, adding it did not believe other parties would appeal the ruling either.

“We are focussed on delivering our business plan for the period from 2014-18 and further improving Heathrow for passengers,” the airport said in a brief statement.

Heathrow had warned in January that it could struggle to grow its business after the Civil Aviation Authority (CAA) ruled it must set its prices at 1.5 percent below inflation from April 2014 after finding that the airport – Europe’s busiest – had too much market power.

Read the original story at Reuters…..

 


(Reporting by Kate Holton, Editing by Paul Sandle)
Reuters
1st April, 2014


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[airportcybersecurity.com] ServiceTec is delighted to announce the launch of a new website for its cyber security division, Airport CyberSec. 

AirportCyberSecurity

Airport CyberSec offers airports all over the world a full range of Cyber Security services designed to keep their staff, passengers and data safe.

Airport CyberSec’s cyber security experts work alongside airport IT and security teams to help protect against all aspects of cyber-attack.

Aside from an overview of the services offered by Airport CyberSec, the site will feature expert opinion and insight on the latest developments in the field of cyber security from the team, including Dr. John McCarthy, a world renowned authority on cyber-security strategy, development and Airport CyberSec services include:

Social Engineering Training, to protect against the practice of manipulating people into subverting security procedures or divulging confidential information

CyberIMMUNE, a unique software that mitigates the threat of malware by disabling its ability to write to disk and therefore preventing it from delivering its payload. This unique and powerful tool offers greater protection than any alternative against a zero-day attack – a threat that exploits a previously unknown vulnerability, i.e. one that is so new that the airports IT security team have had no time to address it.

Network & Web-site Security – the integrity of an airport’s network, intranet and website as well as its data security policies will quite obviously have a major influence on that airport’s vulnerability to cyber-attack. Airport CyberSec offers network security audits to test the integrity of an airport’s entire IT infrastructure.

Cyber Security Policies – Airport Cybersec can  offer assistance in the preparation and reviewing of cybersecurity policies based on world-wide best practice.

Monitoring Compliance with CyberSAFE – once best practice cyber-security policies are established staff may know what they should do, however it is also necessary to ensure staff are compliant with the policy on a day to day basis. CyberSAFE assists with both monitoring and enforcement.

 

The website can be found at www.airportcybersecurity.com

 

 


ABOUT SERVICETEC

ServiceTec specialises exclusively in the provision of Managed IT Services to the world’s airport and ,airline industries, and has been doing so since 1989. ServiceTec operates globally, with headquarters in the UK and the USA, and offices in Canada, Germany, The Netherlands and Japan.

Airports served include JFK, Minneapolis-St. Paul, Nashville, San Francisco, Amsterdam, Berlin,

Please visit http://www.servicetec.com


Servicetec Airport Services
Letchworth, UK – 27th March 2014


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[BBC News] People in the South East will help shape the plans for Gatwick’s proposed second runway, the airport has said.

The proposed second runway at Gatwick is being considered by the Airports Commission. Photo: Gatwick Airport Ltd

The proposal is one of three Airports Commission options for expanding UK airport capacity. The other two involve building at Heathrow.

A six-week consultation starts on 4 April with 16 exhibitions in towns and villages in Kent, Sussex and Surrey.

Gatwick Airport said it wanted to get opinions on its three runway options to help “refine and improve” them.

Letters are to be sent to homes and businesses in the three counties giving details of the events.

Questions within the consultation will cover a range of topics including environmental, economic and social considerations.

Stewart Wingate, CEO of London Gatwick, said: “The views of the local community are an essential element of shaping Gatwick’s second runway options.

“Therefore it is important we hear from as many people as possible through our consultation so that we can consider local opinions in our refined runway proposals.”

The exhibitions will be held in Crawley, Rusper, Smallfield, Ifield, Lingfield, Horsham, Crowborough, East Grinstead, Reigate, Crawley Down, Horley, Charlwood, Dorking, Edenbridge, Felbridge, Epsom.

Read the full story at BBC News…..


BBC News
18th march, 2014


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[BBC News] China has urged Malaysia to “step up its efforts” in the search for the missing Malaysia Airlines plane that disappeared on Saturday.

BBC Video

Malaysia’s acting transport minister, Hishamuddin Hussein: Search and rescue ‘the main focus’  Photo: BBC News

Nearly three days after the jet went missing, an international effort has still not found the plane’s wreckage.

None of the debris and oil slicks spotted in the water so far have proven to be linked to the disappearance.

Flight MH370 vanished from radar almost three days ago en route to Beijing from Kuala Lumpur, with 239 people on board.

Relatives of the missing passengers have been told to prepare for the worst.

Search Helicopter

The area being searched by air and sea covers hundreds of kilometres. Photo: BBC News

China said the Malaysian authorities needed to “step up their efforts” to find the missing airliner, which had more than 150 Chinese nationals on board.

“We… have a responsibility to demand and urge the Malaysian side to step up [its] search efforts, start an investigation as soon as possible and provide relevant information to China correctly and in a timely manner,” said Chinese foreign ministry spokesman Qin Gang.

Patience appears to be wearing thin in the search for the missing airplane, says the BBC’s Celia Hatton in Beijing.

Earlier, the Global Times…….

Read the full story at BBC News


BBC News

10th March, 2014


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[Airport Informer] Struggling Australian carrier Qantas on Tuesday said it was committed to slashing costs by Aus$2 billion (US$1.8 billion) but refused to confirm or deny a report that it will axe 5,000 jobs.

A Qanta Boeing 747 on final approach to Heathrow Airport. photo: Courtesy Wikipedia

he airline has been battling record fuel costs and fierce competition from subsidized rivals and in December said 1,000 jobs would go while warning it faced a half-year loss of up to Aus$300 million.

Its interim result is due on Thursday and the Sydney Daily Telegraph, citing a Qantas source, said the job losses would be much worse as the airline restructures its finances to convince the government it deserves a debt guarantee.

As well as sacking 5,000 staff, the newspaper said Qantas may sell some of its terminals, while The Australian reported it would accelerate the retirement of older planes and defer new orders.

The airline refused to go into details.

Read the full story at Business Insider Australia here….


Business insider
24th Feb, 2014


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[BBC News] Airline pilots are taking legal action following claims they are suffering from a condition known as ‘aerotoxic syndrome‘ caused by the inhalation of engine fumes.

Inside Out spoke to several pilots who claim that the condition has damaged their health and ability to fly.

Dr Jenny Goodman, an expert in environmental medicine, and Dr Michel Mulder, an aviation medical consultant, believe toxins in aircraft are the reason the pilots became ill.

But the medical establishment and civil aviation authorities refute their claims that aircraft toxins can damage the nervous system.

The Department for Transport says there is no conclusive proof that cabin air exposures cause ill health in commercial aircraft crews, whether in general or during ‘fume’ incidents.

Read the full story at BBC News…..

Read more about Aerotoxic Syndrome here…. aerotoxic.org


BBC News
17th Jan, 2014


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[Metro] Heathrow Airport has denied claims four planes in British airspace made ‘mayday’ distress calls as they came close to running out of fuel while battling gale-force winds.

Planes that were unable to land at either Gatwick or Heathrow on Friday were diverted to Manchester and met by emergency response teams.

It had been reported by the Sunday Times that three of the four planes made distress calls after they thought their reserve fuel was coming to an end.

In addition, it was thought that another, an American Airlines flight, had experienced problems with its rudder.

However, a spokesperson for Heathrow said this morning: ‘The story in the Sunday Times is untrue. There were no mayday or distress calls received at Heathrow.

‘Due to high cross winds some aircraft were diverted to other UK airports that have spare runway capacity.’

Read the full story at Metro……


BBC News
17th Jan, 2014


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[BBC News] An Airbus A380 plane operated by Singapore Airlines was forced to make an emergency landing in Azerbaijan due to loss of cabin pressure.

Oxygen masks were released ahead of the emergency landing

Oxygen masks were released ahead of the emergency landing. Picture: BBC / Amelia Yeh

The plane was flying from London to Singapore and had 467 passengers and 27 crew members on board.

The airline said that oxygen masks were deployed and the aircraft landed “uneventfully” at the Baku airport.

It said that none of the passengers or crew was injured and that it was investigating what caused the problem.

“We are seeking clearance from local authorities to transfer affected customers to a hotel until a replacement aircraft arrives from Singapore,” a spokesman for the airline said in a statement.

In response to passenger reports that it was because of a faulty door, a Singapore Airlines spokesman said that “on the earlier flight into London there was a noise reported from one of the main deck doors”.

But he added that “the door was inspected by engineers on the ground in London with no findings, and the aircraft was cleared for continued operation”.

Read the full story at BBC News…..


BBC News
6th Jan, 2014



[BBC NewsRyanair has warned that profits this year may miss its forecast.

Ryanair says it will make aggressive price cuts

Ryanair says it will make aggressive price cuts

Europe’s biggest low-cost carrier says that profits may miss or be at the lower end of its range of 570m to 600m euros (£480m to £508m).

Ryanair said there had been a dip in ticket prices and booking levels for September, October and November.

Its shares plunged 13% on the news and other airline shares were hit too, with Easyjet falling 6% and British Airways owner IAG Group down almost 4%.

Lower fares
Ryanair says the weakness of European economies is partly to blame as well as price cutting by rival airlines.

In a conference call chief executive Michael O’Leary said: “We are going to respond to this by being out there first and being aggressive in fare response”.

He said that Ryanair will offer its £14.99 one way fare on up to 1,000 routes in September, October and November. That is up from 600 routes over the summer.

It is also launching an advertising campaign in the Republic of Ireland and the UK.

Investor surprise
Mr O’Leary said the weakness of the pound was hurting profits as 25% of the airline’s sales are made in sterling.

“This is a surprise statement from Ryanair and comes contrary to some of the commentary from the peer group and indeed Ryanair’s own commentary at its June investor days,” said Donal O’Neill, analyst with Goodbody stockbrokers.

To compensate for the weak demand, Ryanair will ground 70 to 80 aircraft during the winter months, after initially expecting to ground just 50.

That should mean its annual seat capacity will be 81 million seats, still up 2-3% on last year.

Read the original story at BBC News …..

 


BBC News
4th September, 2013