Spirit Airlines won’t refund dying man’s ticket: Myrtle Beach Online

Posted: April 22, 2012 in Airlines, USA
Tags: , , , , ,

[Tampa Bay Times] CLEARWATER — Jerry Meekins will die soon of esophageal cancer, and he can’t fly because of his compromised immune system. But Spirit Airlines considers his condition insufficiently grave to grant him a refund for a flight to Atlantic City next month.

If he dies before his flight, Spirit would be happy to give him some money back

If he dies before his flight, Spirit would be happy to give him some money back

But if he actually dies before his flight, Spirit would be happy to give him some money back.

Or he can get a credit for another ticket. That, he points out, won’t do him any good.

”What are they going to do?” he asked. ”Fly my casket up to Atlantic City?”

Meekins, 76, bought the ticket last month. His daughter is having surgery in May, and he wants to be there to take her home from the hospital and care for her while she recovers.

He has been battling cancer for about two years. But it was not until shortly after he bought the ticket that doctors told him there was no more they can do. He has only a couple of months left.

Because his treatments are breaking down his immune system, his doctors told him he can’t fly. On Tuesday, he called Spirit’s customer service line to see if he could get his $197 refunded.

He explained his situation and was ready to turn over his medical files, including hospice information but was told all tickets are nonrefundable.

No exceptions…..

Read the full story from Myrtle Beach Online….


By Elizabeth Behrman – Tampa Bay Times
Saturday, Apr. 21, 2012


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