Major Computer Malfunction at KLM in Schiphol Airport Amsterdam: Der Telegraaf

Posted: August 9, 2012 in Airlines, Aviation & Airports (General News), Europe
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[Der Telegraaf]  KLM faces running with a major IT failure this morning. The airlines website is down or is running very slowly. Travelers with the airline are having problems booking flights and checking-in at Amsterdam airport and at other sites in the KLM network.

KLM has announced that it is doing all it can to resolve the fault.  Picture: Wikipedia

KLM has announced that it is doing all it can to resolve the fault. Picture: Wikipedia

As a result of the systems failure, all domestic, European and international flights operated by KLM are delayed.

KLM has announced that it is doing all it can to resolve the issue and find a solution but can still give no indication when the difficulties will be fixed. Passengers and all those affected are being directed to visit the KLM Facebook or Twitter sites to get an update from the airline.

Schiphol Airport has also indicated that inbound and outbound traffic for all airlines to and from the airport is also being affected, this has resulted in passenger processing delays of around of at least 30 to 35 minutes.

As for KLM flights, a spokesperson indicated that there are minimum delays to its schedule of around 60 to 90 minutes.

Presently it is not known what has caused the failure, but it is possible that the problems at KLM are linked to a large number of inter-connected systems in the Netherlands that have been recently affected by a new and virilant computer virus.

At least 20 institutions, including public concerns and private companies, plus universities are affected.

The virus has entered systems undetected by anti-virus software provided by companies such as McAfee and Symantec. The virus is thought to propagate itself through email files, then spreads to the core systems under attack.

Read the original story (in Dutch) at Der Telegraaf……

Der Telegraaf
9th August 2012


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