[Yahoo News] Friday’s unimaginable massacre in Newtown, Conn., that left 28 people dead is still incomprehensible for many of us. As a nation, we mourn the loss of life and innocence, particularly of the 20 children from Sandy Hook Elementary School. Two of the young victims’ funerals will be held today, for Jack Pinto and Noah Pozner.
Noah’s family wanted letters from his friends and family buried with him, and now thanks to social media and the compassion displayed by one airline, the Pozner family’s wish will be granted.
On Sunday, Noah’s aunt, Victoria Haller, tweeted to Delta and JetBlue asking for help getting letters from her 5-year-old son, who lives in Seattle with her, to Connecticut in time for today’s funeral. Both airlines responded. Delta tweeted back a phone number to its cargo department. JetBlue tweetedHaller back asking for her number so they could get in touch with her.
Using the hashtag #LoveForNoah, Haller tweeted, “My friends at JetBlue really took a risk taking on this huge responsibility and we will all be eternally grateful. #LoveForNoah.” JetBlue quickly sprang to action and got the letters from Haller’s family onto the red-eye flight from Seattle to New York to make it to Noah’s funeral in time. JetBlue tweeted to Haller, “Again, we here at JetBlue find it a privilege and an honor to have been a part of this. #LoveForNoah from our family to yours!”
News of what JetBlue did traveled through Twitter and all over social media. People were impressed by the airline’s response and sent messages such as, “well done JetBlue” and “the smallest thing makes the biggest difference.”
The Trending Now team spoke with a JetBlue representative who confirmed Haller’s story. We hope that this act of kindness from JetBlue will help bring some sort of solace to Noah’s family…..
- After Sandy Hook, Social Media Bonds Us All (blogher.com)