Posts Tagged ‘Airport’


[Airport Informer] There are no words that we can add to report on this outrage today, other than to say that our thoughts remain with all of those directly and indirectly affected this morning. 

Our thoughts are with all of those affected by this tradegy

    Our thoughts are with all of those affected by this tradegy.

 


Airport Informer
22nd March, 2016


 

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[The Telegraph] A Syrian refugee has been stuck in a Turkish airport for a year, forced to live in the “Problematic Passengers Room” and constantly facing the threat of being deported to Syria, according to Amnesty.

1 year is enough says Fadi Mansour

1 year is enough says Fadi Mansour

Fadi Mansour has been arbitrarily detained in inhumane conditions at Istanbul Ataturk Airport since March 15, 2015, Amnesty International claimed as it urged Ankara to release him.

Mr Mansour apparently told relatives he is considering asking to be return to Syria because “at least there I die once and it’s over, instead of dying more and more each day I spend in here”.

His lawyer has urged the courts to release him from detention, where Amnesty says he has no natural light and artificial lighting is constantly on.

During his year in the airport, he was attacked by another detainee and asked to return to Lebanon. After arriving there, the Lebanese authorities denied him entry and he came back to Turkey where authorities re-detained him, Amnesty said.

Turkish Airlines aircrafts taxi at Ataturk International Airport in Istanbul, Turkey, where a Syrian refugee has been stuck for a year Photo: REUTERS

Turkish Airlines aircraft taxi at Ataturk International Airport in Istanbul, Turkey, where a Syrian refugee has been stuck for a year Photo: REUTERS

But after being kidnapped and held for ransom by a gang, he left for Turkey in 2014.

A month later, he left for Malaysia which would not allow admission because of the alleged use of false identity papers, Amnesty said.

In what appears to be Mr Mansour’s Twitter account, he has urged the authorities to let him leave, in one picture he wrote: “One year is enough.”

Read the full story at The Telegraph…..

 


By Raziye Akkoc
8:01PM 15 March, 2016



[The Airport Informer] ‘PSIairport’, the newly delivered Baggage Handling System in Düsseldorf Airport failed Monday 29th February after the software failed to recognise the leap year date. The system thought it was 1st March.

There were red faces all around after more than 1,200 passengers were left without their bags while arriving passengers struggled to find their luggage. The airport team struggled to deliver baggage manually as a backup as the system issues started to become apparent at 5:45am on 29th February.

A spokesman for the airport admitted that the new system was only installed to Düsseldorf Airport just six months ago.

Speaking to a MailOnline Travel spokesperson, Christian Hinkel said: ‘The story is true, unfortunately.

‘On Tuesday the leap day has caused us a computer problem. In the morning it came repeatedly to disturbances in our baggage handling system.

‘The reason was a software problem. Against all plans, the system didn’t recognise the date February 29 as a ‘sort criterion’.

‘Around noon, the problem of the software company was solved by an update.

According to the company website in a news article released  in January, 2012, “PSI subsidiary PSI Logistics GmbH  received the order from the Danish company Crisplant, a subsidiary of the BEUMER Group from Beckum, for the delivery of the PSIairport/BHS Baggage Handling System and the entire hardware required for the computer center at Dusseldorf International Airport.”

An airport spokesman added by saying: “It also is not the first time this has happened.”

Düsseldorf airport handles between 25,000 to 50,000 pieces of luggage every day. “We hope that we’ll do better in four years,” a spokesman said, adding that travellers will receive their luggage within 48 hours.

The airport advises travellers not to pack necessities like medication in their suitcases and to always carry those in their carry-on baggage.

A statement about yesterday’s issues has yet to be released by the company.

 


The Airport Informer
2nd March, 2016


 


[Daily Telegraph] As many as 13 planes flying over Europe vanish from radar screens in an “unprecedented” series of blackouts that lasted 25 minutes with claims air traffic control could have been hacked.

So far experts are at a loss to explain what caused the aircraft to disappear

An air-safety investigation has been launched after 13 planes flying over Europe disappeared from radar screens in two “unprecedented” blackouts, leading to reports stating air traffic control systems had been hacked.

The aircraft went missing from screens across the region in early June, leaving air traffic controllers with no information about their position, direction and height – instead relying on voice communication alone.

Air traffic control centres in Austria, southern Germany, the Czech Republic and Slovakia all reported the same problem with each period of interference lasting around 25 minutes but varying from flight to flight.

Marcus Pohanka, from Austro Control, described the incidents, which occurred on June 5 and June 10 as “unprecedented,” although the authorities stressed that all the aircraft involved continued with their flights as normal.

Concerns over air safety and radar have been heightened since the disappearance of a Malaysian Airlines flight in March.

Read the full story at The Daily Telegraph…..

 


The Daily Telegraph

13th June, 2014

 


 


[airportcybersecurity.com] ServiceTec is delighted to announce the launch of a new website for its cyber security division, Airport CyberSec. 

AirportCyberSecurity

Airport CyberSec offers airports all over the world a full range of Cyber Security services designed to keep their staff, passengers and data safe.

Airport CyberSec’s cyber security experts work alongside airport IT and security teams to help protect against all aspects of cyber-attack.

Aside from an overview of the services offered by Airport CyberSec, the site will feature expert opinion and insight on the latest developments in the field of cyber security from the team, including Dr. John McCarthy, a world renowned authority on cyber-security strategy, development and Airport CyberSec services include:

Social Engineering Training, to protect against the practice of manipulating people into subverting security procedures or divulging confidential information

CyberIMMUNE, a unique software that mitigates the threat of malware by disabling its ability to write to disk and therefore preventing it from delivering its payload. This unique and powerful tool offers greater protection than any alternative against a zero-day attack – a threat that exploits a previously unknown vulnerability, i.e. one that is so new that the airports IT security team have had no time to address it.

Network & Web-site Security – the integrity of an airport’s network, intranet and website as well as its data security policies will quite obviously have a major influence on that airport’s vulnerability to cyber-attack. Airport CyberSec offers network security audits to test the integrity of an airport’s entire IT infrastructure.

Cyber Security Policies – Airport Cybersec can  offer assistance in the preparation and reviewing of cybersecurity policies based on world-wide best practice.

Monitoring Compliance with CyberSAFE – once best practice cyber-security policies are established staff may know what they should do, however it is also necessary to ensure staff are compliant with the policy on a day to day basis. CyberSAFE assists with both monitoring and enforcement.

 

The website can be found at www.airportcybersecurity.com

 

 


ABOUT SERVICETEC

ServiceTec specialises exclusively in the provision of Managed IT Services to the world’s airport and ,airline industries, and has been doing so since 1989. ServiceTec operates globally, with headquarters in the UK and the USA, and offices in Canada, Germany, The Netherlands and Japan.

Airports served include JFK, Minneapolis-St. Paul, Nashville, San Francisco, Amsterdam, Berlin,

Please visit http://www.servicetec.com


Servicetec Airport Services
Letchworth, UK – 27th March 2014


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[BBC News] An Airbus A380 plane operated by Singapore Airlines was forced to make an emergency landing in Azerbaijan due to loss of cabin pressure.

Oxygen masks were released ahead of the emergency landing

Oxygen masks were released ahead of the emergency landing. Picture: BBC / Amelia Yeh

The plane was flying from London to Singapore and had 467 passengers and 27 crew members on board.

The airline said that oxygen masks were deployed and the aircraft landed “uneventfully” at the Baku airport.

It said that none of the passengers or crew was injured and that it was investigating what caused the problem.

“We are seeking clearance from local authorities to transfer affected customers to a hotel until a replacement aircraft arrives from Singapore,” a spokesman for the airline said in a statement.

In response to passenger reports that it was because of a faulty door, a Singapore Airlines spokesman said that “on the earlier flight into London there was a noise reported from one of the main deck doors”.

But he added that “the door was inspected by engineers on the ground in London with no findings, and the aircraft was cleared for continued operation”.

Read the full story at BBC News…..


BBC News
6th Jan, 2014



[Sky News] Billed as one of the most technically advanced airports in the world, the German capital‘s delayed new hub has a fresh glitch.

The airport site has no means to switch the lights off, officials have confessed.

The airport site has no means to switch the lights off, officials have confessed. Photo: Wikipedia

Berlin’s troubled new airport has been plagued with delays and now has a fresh technical hang-up – no-one can turn the lights off.

While the German capital has experienced one of the bleakest winters on record, there is no lack of light in Schonefeld where the new airport is being built.

The terminal lights burn around the clock because the workers on site have no means to switch them off, officials have confessed.

“It has to do with the fact that we haven’t progressed far enough with our lighting system that we can control it,” Horst Amann, the airport’s technical director, told Spiegel Online.

Planned to replace Tegel and Schonefeld airports in 2011, Berlin Brandenburg Airport – also to be known as Willy Brandt Airport – has been under construction since September 2005.

But a catalogue of technical glitches, design errors and concerns about safety equipment has delayed its opening to the point where officials dare not give a date for its completion for fear of another deadline being broken.

“I will only name a date when I can take responsibility for it,” added Mr Amann.

The cost of the project has also risen from around 2bn euros (£1.7bn) to…..

Read the full story at Sky News…..


Sky News
1st Mar, 2013



[Der Telegraaf]  KLM faces running with a major IT failure this morning. The airlines website is down or is running very slowly. Travelers with the airline are having problems booking flights and checking-in at Amsterdam airport and at other sites in the KLM network.

KLM has announced that it is doing all it can to resolve the fault.  Picture: Wikipedia

KLM has announced that it is doing all it can to resolve the fault. Picture: Wikipedia

As a result of the systems failure, all domestic, European and international flights operated by KLM are delayed.

KLM has announced that it is doing all it can to resolve the issue and find a solution but can still give no indication when the difficulties will be fixed. Passengers and all those affected are being directed to visit the KLM Facebook or Twitter sites to get an update from the airline.

Schiphol Airport has also indicated that inbound and outbound traffic for all airlines to and from the airport is also being affected, this has resulted in passenger processing delays of around of at least 30 to 35 minutes.

As for KLM flights, a spokesperson indicated that there are minimum delays to its schedule of around 60 to 90 minutes.

Presently it is not known what has caused the failure, but it is possible that the problems at KLM are linked to a large number of inter-connected systems in the Netherlands that have been recently affected by a new and virilant computer virus.

At least 20 institutions, including public concerns and private companies, plus universities are affected.

The virus has entered systems undetected by anti-virus software provided by companies such as McAfee and Symantec. The virus is thought to propagate itself through email files, then spreads to the core systems under attack.

Read the original story (in Dutch) at Der Telegraaf……


Der Telegraaf
9th August 2012



[Belfast TelegraphHeathrow airport has been ordered by the Border Force to stop handing out  leaflets to passengers acknowledging the “very long delays” at immigration.

Marc Owen, director of UKBA told BAA that leaflets are "inappropriate" and that ministers would take "a very dim view".

Amid increasing anger at the length of queues for travellers arriving at  border control, airport operator BAA has tried to defuse tensions with a leaflet  apologising for the problems.

It said people arriving in the country “deserved a warmer welcome” and  explained how to complain to the Home Office.

But Marc Owen, director of UK Border Agency operations at Heathrow, has told  BAA that the leaflets are “inappropriate” and that ministers would take “a very  dim view”.

In an email obtained by The Daily Telegraph, he said: “The leaflet… is both inflammatory and likely to increase tensions in arrivals halls especially in the current atmosphere. It is inappropriate in that it is not for you to display how to complain on our behalf.

“Please refrain from handing out (the leaflets) or I will escalate (the  matter) with ministers who are likely to take a very dim view. I know there are copies in the hall and your troops are ready with them.”

Mr Owen also told BAA to prevent passengers taking pictures in the arrivals  hall. Pictures of lengthy queues have been posted on……

Read the full story at The Belfast Telegraph…..


Belfast Telegraph
28th April 2012