Posts Tagged ‘Baggage’


[The Airport Informer] ‘PSIairport’, the newly delivered Baggage Handling System in Düsseldorf Airport failed Monday 29th February after the software failed to recognise the leap year date. The system thought it was 1st March.

There were red faces all around after more than 1,200 passengers were left without their bags while arriving passengers struggled to find their luggage. The airport team struggled to deliver baggage manually as a backup as the system issues started to become apparent at 5:45am on 29th February.

A spokesman for the airport admitted that the new system was only installed to Düsseldorf Airport just six months ago.

Speaking to a MailOnline Travel spokesperson, Christian Hinkel said: ‘The story is true, unfortunately.

‘On Tuesday the leap day has caused us a computer problem. In the morning it came repeatedly to disturbances in our baggage handling system.

‘The reason was a software problem. Against all plans, the system didn’t recognise the date February 29 as a ‘sort criterion’.

‘Around noon, the problem of the software company was solved by an update.

According to the company website in a news article released  in January, 2012, “PSI subsidiary PSI Logistics GmbH  received the order from the Danish company Crisplant, a subsidiary of the BEUMER Group from Beckum, for the delivery of the PSIairport/BHS Baggage Handling System and the entire hardware required for the computer center at Dusseldorf International Airport.”

An airport spokesman added by saying: “It also is not the first time this has happened.”

Düsseldorf airport handles between 25,000 to 50,000 pieces of luggage every day. “We hope that we’ll do better in four years,” a spokesman said, adding that travellers will receive their luggage within 48 hours.

The airport advises travellers not to pack necessities like medication in their suitcases and to always carry those in their carry-on baggage.

A statement about yesterday’s issues has yet to be released by the company.

 


The Airport Informer
2nd March, 2016


 

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[Daily Mail] British Airways passengers were left stuck without their luggage after a pipe burst in Heathrow Terminal 5 – drenching their bags in sewage.

Many passengers are still waiting to be reunited with luggage after the airport sent it off to be cleaned.

Many passengers are still waiting to be reunited with luggage after the airport sent it off to be cleaned. Photo: Wikipedia

British Airways passengers were left stuck without their luggage after a pipe burst in Heathrow Terminal 5 – drenching  their bags in sewage.

About 100 suitcases were covered in the raw filth when a pipe in the sewage system burst in Terminal 5’s baggage hold on  Monday.

Many passengers were still waiting to be reunited with their suitcases today after the airport sent them off to be  cleaned

A source told The  Sun:  ‘The smell was absolutely foul, as was the mood of the passengers who had to  leave without their bags.’

It has been suggested the leak could be linked to the Terminal being built on a former sludge works

A spokesman for the airport operator, BAA Heathrow, said: ‘There was a leak from the sewage system in the baggage area of  Terminal 5 on Monday which affected around a hundred bags.

‘We appreciate this will be upsetting for passengers. The bags have now been cleaned and are being reunited with……

Read the full story at the Dail Mail…..


Daily Mail
5th Sept, 2012



[The Guardian] Security staff were shocked to see human outline appear on monitors as suitcases trundled along conveyor belt.

The man was facing charges and undergoing medical checks in connection with his unauthorised ride

The man was facing charges and undergoing medical checks in connection with his unauthorised ride. Photo: Photograph: www.repubblica.it

Airport security officials monitoring bags for loading at Rome’s Fiumicino airport were shocked to see the outline – and several of the internal organs – of a human being on their X-ray screens. Minutes later, they found a 36-year-old Norwegian fast asleep in the collection area, having spent about a quarter of an hour trundling peacefully, if perilously, through Terminal 3.

The man was on Thursday facing charges – and undergoing medical checks – in connection with his unauthorised ride. Police said he had entered the terminal to catch a flight back to Oslo.

According to a report in the Italian daily La Repubblica, the man, who appeared to have been drinking heavily, dumped his rucksack on the luggage belt of an unoccupied check-in point, then lay down and went to sleep on the main beltwhere checked-in baggage is deposited. When the belt was activated by the ground attendant at another desk the Norwegian he was carried, fast asleep, through the powerful XX-ray machinery.

Police said his unscheduled journey had not exposed any security risk.”There is a security system – a sort of roll-up blind – which can only be opened by the member of staff who loads the baggage,” a police officer said. “[The Norwegian] could have carried on going round the main belt, but he could never have ended up in sensitive areas of the airport.”

The paper said the failsafe system was introduced about 10 years ago after a tramp found his way on to the conveyor belt and was carried off on a similar journey.

Read the original Story at The Guardian……


John Hooper, Rome
Thursday 9 August 2012