Posts Tagged ‘continental’


[BBC News] United Continental is facing a challenge from two shareholders calling for changes to the airline’s board.

Altimeter and PAR said the airline has done little to improve performance

Altimeter and PAR said the airline has done little to improve performance

Altimeter and PAR said they would put forward six new board members for election at United’s annual meeting.

They blamed an “entrenched board” on the airline’s failure to make progress.

But United’s chairman Henry Meyer said the shareholders had ignored attempts the board had made to engage them.

Together Altimeter and PAR control 7.1% of United’s shares.

The investors object to United’s decision, on Monday, to expand the size of its board with three new members.

“Yesterday’s last-ditch effort – adding just three people to its now 15-person board – is a cynical attempt to preserve power by this entrenched board,” said Brad Gerstner chief executive of Altimeter.

United announced its chief executive officer Oscar Munoz will return to full time work on 14 March after recovering from a heart attack in October.

Read the full story here at BBC News……

 


BBC News
9th March, 2016


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[Bloomberg Business Week] Sorry for the inconvenience. United Airlines is experiencing technical difficulties.

That was the story in the first quarter for the world’s biggest airline. It lost $448 million as computer difficulties delayed flights, hurt bookings and frustrated passengers. A growing fuel bill didn’t help. And travel is usually weak in the first three months of the year.

United Airlines lost $448 million as computer difficulties delayed flights, hurt bookings and frustrated passengers

United Airlines lost $448 million as computer difficulties delayed flights, hurt bookings and frustrated passengers

To passengers, CEO Jeff Smisek apologized for poor customer service. To investors, he said the hiccups are mostly over and the computer integration that caused them should lead to more profits in the future.

“We weren’t able to deliver the level of customer service that we wanted and that our customers have come to expect,” he said on Thursday.

There was a bit of good news. On an adjusted basis, United’s loss of 87 cents per share was actually less than analysts had feared.

United and Continental merged in 2010, but only in the last few months did they combine frequent-flier accounts and retire Continental’s name from tickets and airport signs.

Behind the scenes, United combined two important, massive computer systems — one that helps it predict how many tickets it should sell, and another that tracks passenger information. The airline had practiced extensively for the switch, which Smisek called a “monumental task.”

Some parts went well. But others didn’t. One switchover on March 3 caused flight delays for several days. Customer frustration with upgrades and long waits to speak to United agents on the phone persisted for weeks.

To get ready for the switch, United overbooked fewer seats than…..

Read the full story at Bloomberg Business Post….


JOSHUA FREED
The Associated PressApril 26, 2012



People Express may fly again. Investors are seeking government approval for a new People Express Airlines that would carry the same name as the popular 1980s airline.

The original People Express airline quickly became one of the biggest in the U.S. in the 1980s before it was folded into Continental

The original People Express airline quickly became one of the biggest in the U.S. in the 1980s before it was folded into Continental

The original is considered to be the first no-frills carrier. It quickly became one of the biggest airlines in the U.S. before it was folded into Continental.

“The brand is iconic, and what people know and remember about it is low fares, great service and high frequency into markets that didn’t have existing service,” says Mike Morisi, the start-up’s president and COO. “I think what we’ve identified is an opportunity to replicate that again.”

Morisi, who worked at the old People Express, emphasized that the airline will be a new company using the PEOPLExpress brand, not a re-start of the original airline. The goal for the start-up, which is based in Newport News, Va., is to launch service by the end of summer to several cities in the Northeast and Florida, including Pittsburgh, Providence and West Palm Beach, Fla.

But this won’t be your parent’s People Express.

Rather than repeat the fees and no-frills service that the first People Express pioneered and that other carriers have since copied, the new namesake plans to let fliers check their bags for free and get complimentary snacks on board.

But the new People Express is trying to take flight at a time that megamergers of the industry’s biggest carriers threaten to quash competition. It’s also a time many smaller carriers are struggling. Direct Air and regional carrier Pinnacle Airlines filed for bankruptcy protection in recent weeks….

Read the full USA Today story at The Calgary Herald….


By Charisse Jones
USA Today April 19, 2012