Posts Tagged ‘Dusseldorf’


[The Airport Informer] ‘PSIairport’, the newly delivered Baggage Handling System in Düsseldorf Airport failed Monday 29th February after the software failed to recognise the leap year date. The system thought it was 1st March.

There were red faces all around after more than 1,200 passengers were left without their bags while arriving passengers struggled to find their luggage. The airport team struggled to deliver baggage manually as a backup as the system issues started to become apparent at 5:45am on 29th February.

A spokesman for the airport admitted that the new system was only installed to Düsseldorf Airport just six months ago.

Speaking to a MailOnline Travel spokesperson, Christian Hinkel said: ‘The story is true, unfortunately.

‘On Tuesday the leap day has caused us a computer problem. In the morning it came repeatedly to disturbances in our baggage handling system.

‘The reason was a software problem. Against all plans, the system didn’t recognise the date February 29 as a ‘sort criterion’.

‘Around noon, the problem of the software company was solved by an update.

According to the company website in a news article released  in January, 2012, “PSI subsidiary PSI Logistics GmbH  received the order from the Danish company Crisplant, a subsidiary of the BEUMER Group from Beckum, for the delivery of the PSIairport/BHS Baggage Handling System and the entire hardware required for the computer center at Dusseldorf International Airport.”

An airport spokesman added by saying: “It also is not the first time this has happened.”

Düsseldorf airport handles between 25,000 to 50,000 pieces of luggage every day. “We hope that we’ll do better in four years,” a spokesman said, adding that travellers will receive their luggage within 48 hours.

The airport advises travellers not to pack necessities like medication in their suitcases and to always carry those in their carry-on baggage.

A statement about yesterday’s issues has yet to be released by the company.

 


The Airport Informer
2nd March, 2016


 


"The other passengers were looked after and comforted in Dusseldorf and the flight continued to Prague later that evening."

"The other passengers were looked after and comforted in Dusseldorf and the flight continued to Prague later that evening." : Image: jethros.org.uk

[Independant] A plane was forced to make an emergency diversion and land after a passenger died on board, an airline said today (17th April).

The incident happened on board a flight from Leeds Bradford Airport to Prague last Friday, Jet2 said.

It was reported that the passenger, believed to be a 22-year-old man, suffered serious breathing difficulties as the plane was travelling north of Dusseldorf in Germany.

The pilot made an emergency diversion to Dusseldorf and landed.

A spokeswoman for Jet2.com confirmed a passenger had died, and passed on condolences to his family.

She said: “Due to a passenger becoming unwell on the Leeds Bradford to Prague flight on Friday, the captain diverted the aircraft to Dusseldorf to seek urgent medical attention.

“We can confirm that the passenger did sadly pass away. We extend our sincere condolences to his family and friends at this very sad time…..

Read this PA report in The Independant….


Alistair Keely
Tuesday 17 April 2012