Posts Tagged ‘KLM’


[Business Traveller] Until now Europe’s traditional airlines such as Air France, British Airways, KLM and Lufthansa have prided themselves on not burdening passengers with ancillary charges as do the budget carriers.

Dutch carrier KLM is the first to break ranks & charge for checked baggage.

Dutch carrier KLM is the first to break ranks & charge for checked baggage. Photo: Wikipedia

But Dutch carrier KLM is the first to break ranks. Reports today in the Dutch media, now confirmed by KLM, state that starting in April KLM will charge short-haul passengers fees of either €15 (when paid in advance) or €30 (when paid at the airport) for pieces of checked baggage.

Hand luggage will remain free and the charges will not apply to passengers flying long-haul. All members of KLM’s Flying Blue loyalty scheme will also escape the new fees.

At the same time, it’s understood KLM will strictly enforce rules for hand baggage. According to the reports, any bag which doesn’t meet KLM’s 55x25x35 cm, 12 kilos allowance will be placed in the hold and the unlucky passenger will be charged €30 at the gate.

In its defence KLM says that 60 to 70 per cent of its short-haul passengers carry only hand luggage. The airline says that passengers would prefer to pay less for their flights and that is why it has decided to bring in the fee.

Most large airlines lose money flying within Europe yet cannot…..

Read the full story at Business Traveller…..


Report by Alex McWhirter,
Business Traveller
13th Feb, 2013



[Reuters] British travel group Thomas Cook plans to merge its German, British and Belgian airline operations, appointing a new airline management board to run the business.

Condor, Thomas Cook Airlines UK and Thomas Cook Airlines Belgium will become one airline segment within the group from 1st  March.

Condor, Thomas Cook Airlines UK and Thomas Cook Airlines Belgium will become one airline segment within the group from 1st March. Photo: Wikipedia

The world’s oldest travel group said on Tuesday that Condor, its German airline brand, Thomas Cook Airlines UK and Thomas Cook Airlines Belgium would become one airline segment within the group from March 1.

The move is part of a turnaround plan, the effects of which began to kick-in late last year. The company, which was thrown a lifeline by lenders last May, has seen a steady improvement in its finances and a pick-up in demand in recent months.

The new airline management board will be chaired jointly by Christoph Debus, group head of air travel, and Ralf Teckentrup, Condor’s chief executive, the company said. Former easyJet and KLM executive Cor Vrieswijk will take the reins as chief operating officer of Thomas Cook Airlines UK next month.

“At time when the European airline industry is experiencing major change, we believe that our airline will be stronger as one integrated business,” said Debus.

Frank Pullman will retire as managing director of Thomas Cook Airlines UK next month, the company said…..

Read the full story at Reuters…..


Reuters
5th Feb, 2013



[Der Telegraaf]  KLM faces running with a major IT failure this morning. The airlines website is down or is running very slowly. Travelers with the airline are having problems booking flights and checking-in at Amsterdam airport and at other sites in the KLM network.

KLM has announced that it is doing all it can to resolve the fault.  Picture: Wikipedia

KLM has announced that it is doing all it can to resolve the fault. Picture: Wikipedia

As a result of the systems failure, all domestic, European and international flights operated by KLM are delayed.

KLM has announced that it is doing all it can to resolve the issue and find a solution but can still give no indication when the difficulties will be fixed. Passengers and all those affected are being directed to visit the KLM Facebook or Twitter sites to get an update from the airline.

Schiphol Airport has also indicated that inbound and outbound traffic for all airlines to and from the airport is also being affected, this has resulted in passenger processing delays of around of at least 30 to 35 minutes.

As for KLM flights, a spokesperson indicated that there are minimum delays to its schedule of around 60 to 90 minutes.

Presently it is not known what has caused the failure, but it is possible that the problems at KLM are linked to a large number of inter-connected systems in the Netherlands that have been recently affected by a new and virilant computer virus.

At least 20 institutions, including public concerns and private companies, plus universities are affected.

The virus has entered systems undetected by anti-virus software provided by companies such as McAfee and Symantec. The virus is thought to propagate itself through email files, then spreads to the core systems under attack.

Read the original story (in Dutch) at Der Telegraaf……


Der Telegraaf
9th August 2012



[The Monday Line from UK Progressive] With the abrupt departure last week of embattled TBI Albertis’ Manager Patrick Duffy, Cardiff Airport now begins the difficult task of rebuilding airline routes, services, facilities and business traveller confidence.

Cardiff Airport lost another 13% of its passengers in 2011

Cardiff Airport lost another 13% of its passengers in 2011. Photo: Wikipedia

For the last decade it has been both an embarrassment and running joke of an airport having lost another 13% of its passengers in 2011.   

An airport that was once worth upwards of £200 million pounds, handled four regular daily-service carriers (sorry sun and booze charter operators can fly from any airport) and 2 million+ business travellers relied on in the past, handled just over 1.2 million travellers in the last year.

Having travelled a week ago to the USA, it was far less of a hassle to commute to London Heathrow Airport where travel options were in the 10s vs the one flight with a six-hour layover to an airport 40 miles outside of Washington via a counter-intuitive opposite direction connection over Amsterdam.

And yet the self-serving promotional e-mails for this failed airport and its one remaining international airline, KLM, continue to clutter my In Box offering fares and routes far more convoluted and 40% higher.

Worth just £30 million pounds today, the future of the airport remains in the hands of an owner/operator that could just sell and run to avoid the stain and embarrassment of this airport’s failure.

Too, the facility’s growing inability to work with the Welsh Government and local businesses now has the airport’s existence hangs on a knife’s edge as TBI Albertis now have a facility worth only a fraction of its high water mark valuation.

Read the rest of this commentary at Denis Campbell’s – The Monday Line



MAY 21, 2012



[EDP24] This morning an engine failure on a KLM flight forced an emergency landing at Norwich International Airport.

The Amsterdam bound flight was diverted to Norwich following an engine failure: photo: Wikipedia

The Amsterdam bound Fokker 70 flight was diverted to Norwich following an engine failure: photo: Wikipedia

Passengers on a flight diverted to Norwich International Airport were given a scare this morning, after one of the engines on their plane shut down.

The KLM Fokker 70 on a flight from Teeside to Amsterdam was diverted to Norwich because of the problem, landing safely at 11.05am with 45 passengers and crew on board.

The plane taxied to an empty runway and the integrated emergency plan involving fire and police services completed an inspection.

The passengers are now waiting to be put on to a different connecting flight to Amsterdam.

Read the whole story at EDP24.co.uk


David Freezer
Friday, May 4, 2012



Barcelona: A Boeing 737 belonging to Dutch airline KLM was forced to fly in a spare tyre all the way from its base in Amsterdam’s Schiphol airport, after punctures in two of its landing wheels grounded the aircraft on Sunday morning for many hours.

The KLM 737 flight took an eight hour delay was incurred due to the lack of spares

The KLM 737 flight took a seven hour delay due to the lack of full spares: Picture: De Telegraaf

KLM took the decision to take such an extraordinary step in order to put the stranded aircraft back into service.

Its support facilities partner in the Spanish airport could only supply one spare unit, so as there was no alternative another spare had to be flown hundreds of miles to Barcelona. Commentators at the scene of the incident speculated that the facilities workshops for Iberia, a major carrier in the airport, flies Airbus aircraft and thus their spares are incompatible.

After the spare arrived and was fitted successfully, the flight took off for its original destination. The delay totalled seven hours.

Sources on the aircraft say that many passengers were not happy as the severe delays caused them to completely miss their connections in Amsterdam.

The Airport Informer reporting….


Story by Chris Newman
22nd April 2012



[Evening Chronicle] GEORDIES will have even more chances to get away after easyJet announced a series of new routes … including one from Newcastle to Amsterdam.

The no-frills airline will a start a service from Newcastle International Airport to Schiphol Airport for its winter schedule

The no-frills airline will a start a service from Newcastle International Airport to Schiphol Airport for its winter schedule

The no-frills airline will a start a service from Newcastle International Airport to Schiphol Airport for its winter schedule.

The route will add to the five flights a day operated by KLM between the two cities. There is also an existing ferry link provided by DFDS Seaways at the Port of Tyne.

Hugh Aitken, easyJets UK commercial manager, said: The launch of our winter schedule offers both leisure and business passengers the best choice of low-fare destinations all year round at Newcastle International Airport.

EasyJet delivers the best value fares to the places our customers tell us they most want to visit and well continue to make travel easy and affordable for all.

Some 1,800 winter flights are now on sale from Newcastle, offering a total of more than 300,000 seats from October 28 through to February 2013…..

Read the full story at chroniclelive.co.uk….


By Colin George, Evening Chronicle
Apr 21 2012



Air France-KLM Group, Europe’s biggest airline, may start a new low-cost service as the carrier seeks ways to stem losses, according to a person familiar with the matter.

Two possibilities are being considered, said the person, who asked not to be identified because the discussions are private. One would see the development of Transavia, a Dutch subsidiary which has low-cost and charter services. The other would involve the creation of a new service under a new brand alongside Air France for flights shorter than two hours, the person said.

Workers unveil the new Air France logo on a Boeing 777-300

Air France could set up its own low-cost airline.

“No option is excluded in the framework of our transformation plan,” Jean-Charles Trehan, head of Air France- KLM’s press office, said by phone. “Regarding the restructuring of our long- and medium-hauls, different options are being examined. A dedicated working group will release its conclusions in the coming weeks.”

Air France-KLM reported a net loss of 809 million euros ($1.08 billion) for 2011 and is struggling with……..

By Mathieu Rosemain on March 26, 2012

Full story from Business Week & Bloomberg News here….