Posts Tagged ‘Security’

[] Despite increased security travel measures around the world, one woman managed to board the wrong plane, with the wrong airline – all under the wrong name.

Despite the fact that she was travelling under a different name, on passenger was able to board a Cathay Pacific plane.

According to The South China Morning Post, the incident happened at Taiwan Airport when a woman, known as “Ms Hong” was flying to Hong Kong.

The first error in the series of incredible events happened when she checked into the Cathay Pacific desk – instead of Hong Kong Airlines.

Despite checking in with the wrong carrier, Hong was processed. She was also holding a boarding pass that belonged to a man with the same surname, also flying to Hong Kong.

The flights had been booked by Hong’s boyfriend who was told his partner had not boarded her Hong Kong Airlines flight.

SCMP reports that the woman was furious.

“The name on the air ticket wasn’t me. Even the sex on the air ticket was not right. This is ridiculous,” she said.

Cathay Pacific and Hong Kong Airlines have since come together to ensure Hong made a safe return trip, she was also given the use of Cathay’s executive lounge.

A spokesperson for Cathay Pacific confirmed there had been an ……

Read the full story at….
27th February, 2016


[] ServiceTec is delighted to announce the launch of a new website for its cyber security division, Airport CyberSec. 


Airport CyberSec offers airports all over the world a full range of Cyber Security services designed to keep their staff, passengers and data safe.

Airport CyberSec’s cyber security experts work alongside airport IT and security teams to help protect against all aspects of cyber-attack.

Aside from an overview of the services offered by Airport CyberSec, the site will feature expert opinion and insight on the latest developments in the field of cyber security from the team, including Dr. John McCarthy, a world renowned authority on cyber-security strategy, development and Airport CyberSec services include:

Social Engineering Training, to protect against the practice of manipulating people into subverting security procedures or divulging confidential information

CyberIMMUNE, a unique software that mitigates the threat of malware by disabling its ability to write to disk and therefore preventing it from delivering its payload. This unique and powerful tool offers greater protection than any alternative against a zero-day attack – a threat that exploits a previously unknown vulnerability, i.e. one that is so new that the airports IT security team have had no time to address it.

Network & Web-site Security – the integrity of an airport’s network, intranet and website as well as its data security policies will quite obviously have a major influence on that airport’s vulnerability to cyber-attack. Airport CyberSec offers network security audits to test the integrity of an airport’s entire IT infrastructure.

Cyber Security Policies – Airport Cybersec can  offer assistance in the preparation and reviewing of cybersecurity policies based on world-wide best practice.

Monitoring Compliance with CyberSAFE – once best practice cyber-security policies are established staff may know what they should do, however it is also necessary to ensure staff are compliant with the policy on a day to day basis. CyberSAFE assists with both monitoring and enforcement.


The website can be found at




ServiceTec specialises exclusively in the provision of Managed IT Services to the world’s airport and ,airline industries, and has been doing so since 1989. ServiceTec operates globally, with headquarters in the UK and the USA, and offices in Canada, Germany, The Netherlands and Japan.

Airports served include JFK, Minneapolis-St. Paul, Nashville, San Francisco, Amsterdam, Berlin,

Please visit

Servicetec Airport Services
Letchworth, UK – 27th March 2014

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[Daily Mail] The police have been forced to step in as angry travellers, frustrated with long queues at Britain’s airports, have started rushing through passport control without showing their documents as passengers are regularly forced to wait 90 minutes

Police forced to step in as airport delay row worsens: Angry travellers are now storming through security without showing their passports: Flickr 'ukhomeoffice'

Police forced to step in as airport delay row worsens: Angry travellers are now storming through security without showing their passports: Flickr 'ukhomeoffice'

There have been a number of incidents in recent weeks, including a Spanish man who had to be restrained by counter-terrorism officers at Heathrow on Wednesday after bursting through security.The news follows reports passengers are forced to wait up to 90 minutes to clear passport control at Heathrow and increases pressure on Immigration Minister Damian Green to step in and address the problem.

Last month 20 passengers stormed through security at Birmingham Airport, angry  after waiting for two hours and police were deployed at Heathrow on Thursday after a group of fuming Americans began shouting at border staff.

A UK Border Agency source told the Sunday Times: ‘I have never before had so many complaints from passengers in one shift or faced such a hostile immigration control environment.’

Home secretary Theresa May is also underfire for reducing the manpower at borders.

She plans to cut the number of officers from…..

Read the full story from The Daily Mail…..

By Christopher Leake and Ian Garland
PUBLISHED: 29 April 2012

Jim O'Sullivan: The gates will significantly reduce queuing times. Picture: Phil Wilkinson

Jim O'Sullivan: The gates will significantly reduce queuing times. Picture: Phil Wilkinson

ELECTRONIC security gates to cut passport queues by half are to be introduced at Scotland’s busiest airport, The Scotsman has learned.

The move by Edinburgh airport and the UK Border Agency will see the automatic equipment used for the first time at a Scottish airport to increase the speed with which passengers clear immigration.

The five gates will be installed in two weeks’ time as part of a package of measures to reduce delays and congestion at the airport, which handles 9.3 million passengers a year. The passenger total is growing at nearly 8 per cent a year, with last August the airport’s busiest month since civilian flights started in 1947.

An extra two X-ray machines will be added to the hand-baggage search area in May, while airline check-in desks have been moved around to make the best use of space.

UK and other European Union passengers will be able to use the “ePassport” gates rather than the traditional manual check by officials.

They will insert their passports in the machines to allow an electronic chip containing details of facial dimensions – scanned from their passport photo – to be compared to an image of their face transmitted from a camera on the gate. The new gates will help ease specific crunch points, such as late on Thursday evenings when five flights arrive within 30 minutes and only three staffed gates are in operation.

The UK Border Agency operates up to eight staffed passport gates at the airport. The new gates are in use at several major English airports, including Heathrow.

The additional X-ray machines at Edinburgh, to be operational in late May, will boost the total to 12.

Managing director Jim O’Sullivan said: “At peak times, the gates will significantly reduce queuing times, and even halve them. Everybody travelling through here should have a better time of it.

Read the whole feature here…….

Published on Wednesday 28 March 2012 by